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Home» Jazz24 Listener FAQ

Jazz24 Listener FAQ

I click “Listen Live!” and nothing happens. Why?


We are still looking into this issue.  We are guessing it has to do with pop-up/tracking blockers but have not yet confirmed this.  To get around this issue, simply right click on the “Listen Live!” button and choose “Open in a new window”.  If you have a spare moment, send us a note about your experience with this.

 

What is the new player?


In December 2010, we released a new Adobe Flash based player to stream our Jazz24 radio. This replaced our previous Microsoft Silverlight based player, in order to offer the stream to a larger majority of our listening audience.

 

What is the “Player of your choice” option?


This stream is for iTunes and similar players. To use in iTunes, copy this link, http://icy1.abacast.com/kplu-jazz24aac-64.m3u, and in iTunes go to “Advanced > Open Stream…” and copy in the URL.

 

Did your stream URLs change?


Yes! In mid-July, 2011, our streaming provider upgraded the servers and software that run our MP3 & AAC+ streams. If you were using our old MP3 & AAC+ stream URLs, please begin using the new URLs listed below.

 

What happened to the Real Player Stream?


We stopped supporting our Real stream, for several reasons.  First, it was a lower quality than our other streams.  Second, only a small handful of listeners were still using this stream.  And third, the Real stream was becoming increasingly unreliable and Real did not provide us with any technical support.

 

What is Adobe Flash?


Adobe Flash is a cross platform multimedia player. It is commonly used in many web applications, from advertisements to streaming players. The download is free and is available on most operating systems. You can download the latest version of Flash from Adobe’s website.

 

How do I stream Jazz24 on an internet radio device?


To stream on an Internet Radio Device, you can trying entering in one of the following URLs. Depending on the device, it may accept only certain formats. We recommend using our ASX or AAC+ streams if possible, as they provide the best sound quality. The stream URLs are:
AAC+ (64 kbps): http://icy1.abacast.com/kplu-jazz24aac-64.m3u
ASX (WMA – 64 kbps): http://asx.abacast.com/kplu-jazz24hi-64.asx
MP3 (32 kbps): http://icy1.abacast.com/kplu-jazz24mp3-32.m3u

 

Technical support and feedback

Jazz24 Hosts

Abe Beeson

Ruby Brown

Dick Stein

Mary McCann

Nick Morrison

© 2012 Jazz24 is a division of Pacific Public Media, and a service of Pacific Lutheran University